Returns & Exchanges
Isabel Marant offers a curated return experience, allowing you to return items within 14 days of delivery provided they are in their original condition with all tags attached. Our dedicated team ensures a seamless process for both domestic and international claims to maintain the highest standard of service.
Request a Return
Log into your account or access the 'Orders' section to select the items you wish to return and receive your Return Authorization Number.
Prepare Your Package
Place the items in their original designer packaging and shipping box, ensuring the security seal remains intact for a valid return.
Attach the Label
Affix the pre-paid shipping label provided in your original order to the outside of the box, covering any previous delivery information.
Ship and Track
Drop off your package at the designated courier collection point or schedule a pickup, then track your return status via our online portal.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing